Frequently Asked QuestionsAbout SunsetOnline
Courses and Enrollment
Site Registration/Login
Taking Courses
Hardware/Software Requirements
Troubleshooting
About SunsetOnline No. We are pleased to offer three excellent courses that are absolutely free to audit.
There is a fee to take courses for credit, as well as for other audit courses besides the three that are offered for free. See below for more details on course pricing. Credit courses also have required textbooks which must be purchased separately. Students who take courses for credit may work toward a Bachelor of Biblical Studies from Sunset International Bible Institute. This is the same degree that is awarded to graduates of our Residential Studies division at our main campus in Lubbock, Texas. No credit is awarded for auditing a course, and so there is no certificate available to audit students.
Sunset International Bible Institute (SIBI) is a Bible and ministry training institute that was founded in 1962. Based in Lubbock, Texas, SIBI has trained thousands of individuals over the last 48 years through its residential campus in Lubbock, its branch and satellite schools around the world, and its extensive correspondence learning program. To learn more about SIBI, please visit www.sibi.cc.
Courses and EnrollmentYes! A full curriculum of 37 audit courses is already available online, and new credit courses are being added.
When you audit a course on SunsetOnline, it is much like auditing a course in a classroom setting. You get to watch the teacher and listen to the lessons, but don't have to do any assignments or take any tests. When you enroll in an audit course on SunsetOnline, you get full access to all of the lessons in the course, each of which consists of:
Audit courses are designed for those who want to learn and grow but do not want to pursue credit for their learning. There are no assignments, tests, or other requirements in audit courses. Taking a course as a credit student allows you to receive full SIBI credit for your accomplishment. The requirements for credit courses are detailed on each course's "Credit Requirements" page, but generally include most or all of the following:
When you enroll in a course for credit (as opposed to audit), you are allowed to access the course for a significantly longer period of time. This allows you to take your time learning the material, working on the requirements for credit, and preparing for exams. Three of our audit courses are offered free of charge, while the rest are $25 each. Audit courses include full streaming video and audio for each lesson, as well as an online study outline.
Credit courses are each 3 credit hours and are $135 ($45 per hour). This includes the same streaming video and audio as the audit courses. Credit courses also include course requirements which must be completed in order to pass the course (see the question above for detail), grading of assignments by SunsetOnline staff, and a grade book to keep track of your grades in the course. Most importantly, every credit course that you pass earns you credit on your transcript at SIBI. Note: Any required textbooks for credit courses are not included in the price. Your textbooks must be purchased separately. The "Credit Requirements" page for each course lists the required textbook(s) for the course along with links to purchase them online from extensionschool.com (the online bookstore for sunsetonline.org). When you enroll in a course, you are given access to the course for a certain length of time, known as your enrollment duration. The length of this time depends on whether you are auditing the course or taking it for credit, and on how long the course is (how many lessons):
The combination of enrollment durations and prices (listed above) for our courses are a good value compared to other higher-level online courses that are available out there. There may be certain circumstances, however, in which a student who has enrolled in a course might want to ask for an extension of that enrollment as it nears its expiration. Such requests are handled on a case-by-case basis, and should be submitted by contacting the SunsetOnline Student Office and stating the particulars of your situation.
Yes. Scholarships are available for prospective students who otherwise are not financially able to take credit courses online, especially those outside the United States. These scholarships are available for credit enrollments only, not for audit.
To learn more about scholarships and to see the application forms, please see the SunsetOnline Scholarship Info page. We are still in the process of making our application for our online Bachelor of Biblical Studies degree. We would encourage you to go ahead and begin your studies now. The classes you take for credit will count towards your online degree. We will be notifying all students as soon at the application process if finalized. Site Registration/LoginI registered for an account on SunsetOnline, but never received the confirmation email that allows me to login.
If you have spam filtering on your email account, please ensure that you can receive email from sunsetonline.org. Otherwise, you may not receive the confirmation email that was be sent when you registered. We have experienced this problem with several AOL email addresses. First, check your email reader's junk/bulk mail folder. Most email readers (including Hotmail, Gmail, Yahoo, AOL, Outlook, and Thunderbird) have junk mail filtering that can sometimes mistakenly filter out your account confirmation email. Look for an email in your junk/bulk mail folder with the subject "SunsetOnline.org: account confirmation". We have experienced some email providers who refuse to deliver our messages. Contact SunsetOnline technical support immediately so that we can confirm you before your initial registration expires.
If you still can't find the confirmation email, it is possible that you had a typo in your email address when registering and it never got to your email in the first place. Contact SunsetOnline technical support and include the following: your name, your email address, and the date that you attempted to register on the site. Resetting your password is a process that can be done in less than two minutes:
If you are content with the new, auto-generated password that was emailed to you in step 3, then you are done. You may not log in to the site using that password. However, you may prefer to change the password to something of your choosing that you'll have an easier time remembering. In that case, go to the Change Password page and enter the following in the fields on that page:
Taking CoursesMost lessons are between 25 and 30 minutes in length (same for video and audio). Of the hundreds of lessons we are making available from our various courses, only a handful are longer or shorter than this, and only be a few minutes at the most.
The video and audio versions of each lesson are identical in content and in length. You can think of the audio version as simply being the video version without the picture. The audio version of the lesson is much easier to use on slower internet connections and slower computers. If you are on a dial-up internet connection, or if you are otherwise having trouble watching the video, you should probably choose the audio lessons.
What should I do if I'm having a problem trying to take a course, or something is not working right (video, audio, etc.)?
If you are having technical difficulties trying to take a course, please consult the questions in the Troubleshooting section of this page. If your problem is not addressed there, or if you're still having the problem after trying the solutions offered there, please contact the webmaster.
Taking a Level 2 class means you are taking a class at a level between full credit and audit. It has limited reading, papers, and other requirements. We do not offer our courses at Level 2
Read this excerpt from the Satellite School Handbook for details on writing papers.
No, the questions in the Study Guide are for the benefit of the student and do not need to be turned in and do not count towards your grade.
Hardware/Software RequirementsMost computers manufactured in the last five or six years should work fine with sunsetonline.org. Using streaming video will require a more powerful computer than the streaming audio. If you are in doubt, the following are some approximate minimum requirements:
Note: The above are approximations only, and it is possible that the site will still work with computers that don't meet the above specifications. This may be especially true for our streaming audio lessons, which are less demanding than streaming video lessons. SunsetOnline has been designed to work as well as possible with a wide variety of computers. There are very good chances that you won't have to download anything at all to use the site. The following are all that is needed:
Operating System
Web Browser Most any modern web browser should work. Older browsers may or may not work. The following have been tested with sunsetonline.org and work well:
In addition, your web browser should be configured in the following ways:
Users of America Online, Compuserve, Juno and other providers with specialized internet software: Each of these internet providers uses a modified web browser to access the internet which may be less compatible with the video or audio lessons. To get around this problem, try the following. Make sure you have a copy of one of the regular, modern browsers listed above installed on your computer. Access the internet using your AOL, Compuserve, etc., then minimize your AOL, Compuserve, etc. window. Now open the regular browser (IE, Firefox, Safari, etc.) and go to this site at www.sunsetonline.org. This way you are using your normal internet provider (AOL, Compuserve, etc.) to connect to the internet but a good, modern browser to "surf" the internet. Flash Player Flash Player is a free plug-in for browsers (including each of those listed above) that is used to play the streaming video and audio on sunsetonline.org. It is probably already installed on your computer, but there is a possibility you might need to upgrade it to the latest version (a quick and easy process). SunsetOnline.org requires Flash Player version 8 or higher. If you see the words "Javascript is enabled" in the box below, you have Javascript enabled.
Javascript is enabled.Javascript is enabled. If you are unsure whether you have Flash Player or not, visit this page to find out. It will tell you whether you have Flash Player installed or not. If you have Flash Player already, it will tell you the version, which is four numbers separated by commas (e.g., "9,0,28,0"). If the first number is less than 8, you will need to get the latest version of Flash Player.
No, those programs are not used at all on the new, redesigned sunsetonline.org. All video and audio playback is handled by Flash Player 8.
TroubleshootingA "cookie" is a small, harmless file that a website (such as sunsetonline.org) stores on your computer while you are visiting the site. It makes it possible for you to log in to a site such as sunsetonline.org and stay logged in throughout your visit.
To enable cookies, simply visit this page and follow the simple instructions for the web browser you are using. Javascript is a feature offered by all modern web browsers, but occasionally users have it disabled. Javascript is required for you to be able to view the lessons on sunsetonline.org, and for credit students to be able to turn in assignments and take exams.
To enable Javascript, simply visit this page and follow the simple instructions for the web browser you are using. This most likely means you do not have Flash Player version 8 or higher installed. Flash Player is a free add-on for your browser that installs itself quickly and easily. For more on making sure you have Flash Player version 8 or higher, see this question.
The video isn't working -- the video player appears, but when I press play I only hear the audio, there is no picture.
This seems to occur frequently the first time you try to access a video lesson after installing Flash Player, especially in Internet Explorer. Please try closing your browser, then starting it again. Come back to sunsetonline.org and try the video lesson again. Most of the time it will work after closing and re-starting your browser in this way.
This is probably due to normal congestion on the internet, and can usually be remedied by simply reloading the page. Try clicking your browser's "Reload" or "Refresh" button. You will see it get to the "Connecting..." message again, but normally after a few seconds the video player will appear.
If the problem is still occurring after several page refreshes, it is possible that your internet connection is simply not fast enough to handle the streaming video. Bear in mind that we offer a streaming audio version of each lesson for users with dial-up internet connections or types of connections that are slower or less reliable. It is also a possibility that our video server is having problems as well. If you believe this to be the case, please contact SunsetOnline technical support. This kind of playback indicates one or both of the following:
In this situation, you will be best off listening to the streaming audio version of each lesson rather than attempting to play the streaming video version. If you are seeing the picture on a video lesson but not hearing any sound, you probably simply need to turn up your speaker volume. Make sure your speakers are turned on, and try turning up the volume on them. If you still can't hear after turning them up, try double-clicking the speaker icon next to the clock in the lower-right hand corner of your screen (if you are on a Windows machine) and make sure the volume slider is turned up and the "Mute" box is not checked. Finally, there is a small volume slider on the right-hand side of the video player itself on sunsetonline.org; try sliding it all the way to the right.
This most likely means that you do not have Flash Player version 8 or higher installed. Flash Player is a free add-on for your browser that installs itself quickly and easily. For more on making sure you have Flash Player version 8 or higher, see this question.
This means the audio player is busy trying to establish a connection to the streaming audio you are trying to listen to. If it does not begin playing within a minute or so, try using the "Refresh" or "Reload" page in your browser to reload the page. If it still does not work after multiple reloads, it could mean either of the following:
This is probably caused by some popup blocking software installed on your computer, or built in to your browser. We have particularly seen this occur with the popup blocking in Google Toolbar (a free browser add-on from Google).
If you are having this problem, you will need to configure your popup blocker to allow popups from sunsetonline.org. This is done by adding sunsetonline.org to what is called a "whitelist" in your popup blocker software. For instructions on how to do this with Google Toolbar, click here. | Skip Login Login |